Nobodylikescoldcalls.Andnobodyreallyneedstomakethem.TheReferralofaLifetimeteachesastep-by-stepsystemthatwillallowanyonetogenerateasteadystreamofnewbusinessthroughconsistent,qualifiedreferralswhileretainingandmaximizingbusinesswithexistingcustomers.

Winnerofthe1994GeorgeR.TerryBookAwardgivenbytheNationalAcademyofManagementto"thebookjudgedtohavemadethemostoutstandingcontributiontotheadvancementofmanagementknowledge.

TheClassicCOR/COTRReferenceUpdated!Incorporatingthemostimportantchangestoregulationsaffectingfederalacquisition,theBookcontinuesatraditionoftrustedservicetoacquisitionprofessionalscarryingouttheirvitalroleincontractplanning,formation,andadministration.

DickenswroteAChristmasCarolatatimewhentheBritishwereexaminingandexploringChristmastraditionsfromthepast,suchascarols,aswellasnewcustomssuchasChristmastrees.Hewasinfluencedbyexperiencesfromhisownpast,andfromtheChristmasstoriesofotherauthors,includingWashingtonIrvingandDouglasJerrold.DickenshadwrittenthreeChristmasstoriespriortothenovella,andwasinspiredtowritethestoryfollowingavisittotheFieldLaneRaggedschool,oneofseveralestablishmentsforLondon'shalf-starved,illiteratestreetchildren.It'saveryspecialChristmasEvewhenEbenezerScroogeisvisitedbythreeghosts.ThisshortstoryisaChristmasclassicfeaturingtheGhostofChristmasPast,theGhostofChristmasPresentandtheGhostofChristmasYettoCome.Thetreatmentofthepoorandtheabilityofaself-interestedmanredeeminghimselfbytransformingintoamoresympatheticcharacterarethekeythemesofthestory.Thereisdiscussionamongacademicsastowhetherthiswasafullysecularstory,orifitisaChristianallegory.

ImproveYourInterpersonalSkillstoAchieveGreaterManagementSuccess!Thegrowingcomplexityoforganizationalportfolios,programs,andprojects,aswellastheincreasingnumberandgeographicdispersionofstakeholdersandemployees,makesamanager'sinterpersonalskillscritical.

MugbyJunctionisasetofshortstorieswrittenin1866byCharlesDickensandcollaboratorsCharlesCollins,AmeliaB.Edwards,AndrewHalliday,andHesbaStretton.ItwasfirstpublishedinaChristmaseditionofthemagazineAlltheYearRound.Dickenspennedamajorityoftheissue,includingthefollowingshortstories:BarboxBrothers;BarboxBrothers&Co;TheBoyatMugby(MainLine);TheSignalman(No.1BranchLine).Dickens'scollaboratorseachcontributedanindividualstorytothecollection.Theyareasfollows:TheEngineDriver(No.2BranchLine)isastorybyAndrewHalliday;TheCompensationHouse(No.3BranchLine)isonebyCharlesCollins;TheTravellingPost-OfficeisonebyHesbaStretton;thelastoneisfromAmeliaB.Edwards,namedTheEngineer.It'salistofstories,theframenarrativeisbasedon"theGentlemanforNowhere,"whohasspenthislifecloisteredinthefirmBarboxBrothers&Co.,makesuseofhisnew-foundfreedominretirementtoexploretheraillinesthatconnectwithMugbyJunction.

Nealshowsyouhowtoavoidapainfullearningcurvewithasetofbestpracticesforleadingconsistentlysuccessfulprojects.Inthisbook,Nealdistillshis30yearsofexperienceintotipsandstrategiesthatareeasytolearnandapplytoyourprojects.

TheBestResourceonEarnedValueManagementJustGotBetter!APracticalGuidetoEarnedValueProjectManagement,SecondEdition,firstoffersageneraloverviewofbasicprojectmanagementbestpracticesandthendelvesintodetailedinformationonEVmetricsandcriteria.

Tacklingchallengeafterchallenge-Danielcompletedhisjourneyachangedman.Inthisbookhesharesstoriesaboutthepeoplehemet,revealsthelessonshelearned,andexplainsthefiveprinciplesthatkepthimgoing.

Thesecondeditionincludesnewexamples,tools,andtipsforusingAItocreateanenduringcapacityforpositivechange,alongwithatotallynewchapteronaward-winningcommunityapplicationsofAppreciativeInquiry.

MugbyJunctionisasetofshortstoriesbyCharlesDickensandcollaboratorsCharlesCollins,AmeliaB.Edwards,AndrewHalliday,andHesbaStretton.ItwasfirstpublishedinaChristmaseditionofthemagazineAlltheYearRoundin1866.Dickenspennedamajorityoftheissue,includingthefollowingshortstories:BarboxBrothers;BarboxBrothers&Co;TheBoyatMugby(MainLine);TheSignalman(No.1BranchLine).Dickens'scollaboratorseachcontributedanindividualstorytothecollection.Theyareasfollows:TheEngineDriver(No.2BranchLine)isastorybyAndrewHalliday;TheCompensationHouse(No.3BranchLine)isonebyCharlesCollins;TheTravellingPost-OfficeisonebyHesbaStretton;thelastoneisfromAmeliaB.Edwards,namedTheEngineer.It'salistofstories,theframenarrativeisbasedon"theGentlemanforNowhere,"whohasspenthislifecloisteredinthefirmBarboxBrothers&Co.,makesuseofhisnew-foundfreedominretirementtoexploretheraillinesthatconnectwithMugbyJunction.

Thisessentialguideshowshoworganizationscanleapfrogtheircompetitorsbylearninghowtoaddemotionalvalue-theeconomicvalueofcustomers'feelingswhentheypositivelyexperienceproductsandservices-totheircustomers'experiences.

ThepathtosuccessfulsourceselectionbeginswithSourceSelectionStepbyStep:AWorkingGuideforEveryMemberoftheAcquisitionTeam.

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ScaleYourProjectManagementEffortstoMaximizeSuccess!Onesizedoesnotfitallinprojectmanagement.Selectinganapproachthatisappropriateforthesizeandcomplexityofaprojectisessentialtoachievingsuccess.

Now,withthissixthedition,itisevenmorerelevantanduseful.BasedontheexcellentfoundationlaidbythelatePeterCole,MichaelMartinhasupdatedandaddedmaterialtoguaranteethishandbook’splaceinthelistof“musthaves”forworkingwithgovernmentcontracts.

Inthepublicandnonprofitarenas,leadersfacetheuniquechallengeofprotectingthepublicinterestwhileimplementingorganizationalchangeinitiatives.Tosucceed,theseleadersmustbuildorganizationsthatare“change-centric,”carefullyweighandpreparefortherisksofchange.

Right-BrainProjectManagement:AComplementaryApproachlooksatcontemporaryprojectmanagementfromafreshperspective,exploring“right-brain"approachesthatareintuitiveandcapitalizeonnaturalhumanthinkingandactivity.

Theupdatedthirdeditionincludesanewchapter,Chaleffstripsawaythepassiveconnotationsofthatroleandprovidestoolstohelpfollowerseffectivelypartnerwithleaders.Heprovidesrichguidancetoleadersandboardsonfosteringaclimatethatencouragescourageousfollowership.

Thefirsteditionhassold20,000copies,wasthewinneroftheInternationalLatinoBookAward,BestBusinessBook,andwasontheRockyMountainNewsBestsellerlist.